Your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using EnterTool, you agree to the practices described below.
Summary: We collect only what we need to deliver our service — your name, email, and payment confirmation. We never sell your data. We use industry-standard security to protect your information.
1. Information We Collect
We collect the following types of information when you use EnterTool:
- Account information: Name, email address, and password (stored in hashed form) when you sign up.
- Payment information: Payment is processed by trusted third-party gateways (such as Razorpay, Stripe, or PayPal). We do not store your full card or bank details on our servers — only a transaction reference for record-keeping.
- Usage data: Information about how you interact with our website, such as pages viewed, features used, and IP address. This helps us improve the service.
- Communications: Any messages you send to our support team, including the content of those messages and any attachments.
- Cookies: Small files stored on your device that help us remember your preferences, keep you signed in, and analyse traffic patterns.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services.
- Process your subscription and deliver tool access.
- Communicate with you about your account, including service updates and support responses.
- Send occasional marketing emails (you can opt out at any time).
- Detect, prevent, and address fraud, abuse, or technical issues.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information to anyone. We share data only in these limited circumstances:
- Service providers: Trusted third parties who help us operate our service (payment processors, email delivery services, hosting providers, analytics tools). They are bound by confidentiality obligations.
- Legal requirements: When required by law, court order, or to protect the rights, property, or safety of EnterTool, our users, or others.
- Business transfers: In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred — but only under terms that continue to protect your privacy.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Keep you signed in across sessions.
- Remember your preferences.
- Analyse site traffic using tools like Google Analytics.
- Improve your overall experience.
You can control cookies through your browser settings. Disabling cookies may limit some features of the service.
5. Data Security
We implement industry-standard security measures to protect your information, including encrypted connections (HTTPS), hashed passwords, secure hosting infrastructure, and access controls. However, no system is 100% secure. We cannot guarantee absolute security, but we work hard to protect your data and will notify you promptly if a breach occurs.
6. Data Retention
We retain your personal information only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we delete or anonymise your personal data within a reasonable period — except where retention is required for legal, accounting, or fraud prevention purposes.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and personal data.
- Withdraw consent for marketing communications.
- Object to certain types of processing.
- Request a copy of your data in a portable format.
To exercise any of these rights, email us at support@entertool.com. We'll respond within a reasonable timeframe.
8. Children's Privacy
EnterTool is not intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided information to us, please contact us and we will delete it promptly.
9. International Data Transfers
EnterTool is operated from India, but our service providers may be located in other countries. By using our service, you consent to the transfer of your information to these countries, which may have different data protection laws. We take steps to ensure your data is protected wherever it is processed.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of material changes by email or through a notice on our website. Continued use of the service after changes take effect indicates your acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out at support@entertool.com.